Answer:
This scenario is called Transaction lock. Possible reasons for System lock (Transaction lock)
1.) Multiple Users: Where two separate Users with the same log-in details try to process the
same transaction at the same time
2.) Multiple Systems: When a User is not properly logged off on one system then tries to
access the same object (transaction) on another system
3.) Loss in Internet Connectivity: Thus when the User regains connectivity and tries to access
the object, he might get an error message
4.)Multiple Log-in on the same System: When a User logs in and attempts to log in on
another browser on the same system and tries to access the same object. To resolve, kindly do
any of the following:
1. You may wish to access the said Tender after 24hrs 2. Restart your system to clear recent
browser cookies
3.Send an email to Customer Support (customersupport@nipex.com.ng) to unlock your
transaction or 3.You can also call us on +234 1 4484360 Ext 0 / 08032850332