How do I resolve a User ID / password problem in the eMarketplace of the NipeX system?

Answer: If you have any difficulty logging in, or you have forgotten your password, please contact NipeX. Email: customersupport@nipex.com.ng Phone: +234 1 4484360 Ext 0 / 08032850332

Why doesn’t the portal log me off when I click on the log-off button?

Answer: If you have installed a pop-up blocker on your Computer, deactivate it before you can successfully log off the portal. To do this, take the following steps: 1. Click on the “Tools” menu of Internet Explorer 2. Scroll down to “Pop-Up blocker” and click on “Turn off Pop-up blocker” You can verify that the […]

I tried logging in with my User ID and password and the NipeX portal displays “Password has Expired” requesting for my “old” and “new” password.

Answer: Your NipeX password expires after every 75 days or after you have requested for a reset of your password, thus requiring a change. Your old password should be put into the appropriate field while your new password must follow NipeX alpha-numeric password policy rule. Password length must be Minimum of 8 characters, Maximum of […]

When I click on the log on icon on the NipeX home page to access my NJQS questionnaire, the system says invalid User ID and password.

Answer: The log in icon on the NipeX home page is for e-Marketplace. If you want to access the NJQS questionnaire, please follow the steps below: On our website www.nipex-ng.com,  Click on Services icon on the home page Click on NJQS Questionnaire Type in your user name and password to access your company domain