Login (4)

a

How do I resolve a User ID / password problem in the eMarketplace of the NipeX system?

Category: Login

Answer:

If you have any difficulty logging in, or you have forgotten your password, please contact NipeX.

Email: customersupport@nipex.com.ng
Phone: +234 1 4484360 Ext 0 / 08032850332

a

I tried logging in with my User ID and password and the NipeX portal displays “Password has Expired” requesting for my “old” and “new” password.

Category: Login

Answer:

Your NipeX password expires after every 75 days or after you have requested for a reset of your password, thus requiring a change.
Your old password should be put into the appropriate field while your new password must follow NipeX alpha-numeric password policy rule.
Password length must be Minimum of 8 characters, Maximum of 40 characters, must have at least 1 special character (e.g. @, $, etc) and 1 number. Ensure that you do not use any of the last five (5) passwords

a

When I click on the log on icon on the NipeX home page to access my NJQS questionnaire, the system says invalid User ID and password.

Category: Login

Answer:

The log in icon on the NipeX home page is for e-Marketplace. If you want to access the NJQS questionnaire, please follow the steps below: On our website www.nipex-ng.com,

  •  Click on Services icon on the home page
  • Click on NJQS Questionnaire
  • Type in your user name and password to access your company domain
a

Why doesn’t the portal log me off when I click on the log-off button?

Category: Login

Answer:

If you have installed a pop-up blocker on your Computer, deactivate it before you can successfully log off the portal. To do this, take the following steps:

1. Click on the “Tools” menu of Internet Explorer
2. Scroll down to “Pop-Up blocker” and click on “Turn off Pop-up blocker”

You can verify that the pop-up blocker is off by clicking on the “Tools” menu of Internet Explorer and scrolling down to “Pop-Up blocker”. The available option would now be “Turn on Pop-up blocker”.